Returns & Exchanges
We want you to be fully satisfied with your STORROR parkour gear, which is why we offer a 30-day return window for all unworn and unwashed items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures you get back to training as quickly as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Label and Ship
Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized collection point.
- 4.Receive Your Refund
Once our team inspects the returned gear, we will process your refund or exchange within 5-7 business days to your original payment method.
